Privacy policy
Privacy Policy
At MD Shadat, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. This policy is designed to align with applicable privacy laws in Ireland, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by trusted payment providers)
- Order history
- IP address, browser type, and device information
- Website usage and analytics data
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Communicate order updates and service-related notifications.
- Improve our website, products, and customer experience.
- Prevent fraud and maintain website security.
- Comply with legal and regulatory obligations.
- Send promotional emails only if you have given your consent.
Legal Basis for Processing
Where required under GDPR, we process your personal data based on one or more of the following legal grounds:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Our legitimate business interests, provided your rights are not overridden.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve our services. You can manage or disable cookies through your browser settings.
Sharing Your Information
We do not sell or rent your personal information. We may share your information only with trusted third parties where necessary, including:
- Payment service providers.
- Shipping and delivery partners.
- Website hosting and technical service providers.
- Analytics and marketing service providers.
- Government authorities where required by law.
All third-party providers are expected to protect your information in accordance with applicable data protection laws.
Data Security
We use appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or as required by Irish and European Union laws.
Your Rights
If you are located in Ireland or the European Economic Area (EEA), you have the right to:
- Access your personal data.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data.
- Restrict or object to certain processing activities.
- Request a copy of your data (data portability).
- Withdraw your consent where processing is based on consent.
- Lodge a complaint with the appropriate Data Protection Authority.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: mdshadathossen723@gmail.com